PRIVACY POLICY

LAST UPDATED: SEPTEMBER 15, 2026

At Kairaz Studio, protecting your privacy and personal information is important to us. This Privacy Policy explains what information we collect when you visit our website, create an account, place an order, or otherwise interact with us; how we use and protect that information; when it may be shared; and the choices available to you regarding your personal information.

By accessing or using the Kairaz Studio website, creating an account, or placing an order, you acknowledge this Privacy Policy and our applicable Terms of Service.

This Privacy Policy applies only to information collected through Kairaz Studio and our services. Our website may contain links to websites, platforms, or services operated by third parties. Kairaz Studio is not responsible for the privacy practices, security, or content of those third parties. We encourage you to review their respective privacy policies before providing them with personal information.

INFORMATION WE COLLECT

We may collect personal information when you:

Visit or browse our website
Create or manage an account
Place or modify an order
Subscribe to marketing communications
Contact us by email, WhatsApp, social media, or other communication channels
Participate in promotions or other activities offered by Kairaz Studio

Depending on how you interact with us, this information may include:

Your name
Email address
Phone number
Billing and shipping addresses
Order and purchase information
Account information
Customer service communications
Delivery information
Device, browser, and website usage information
Other information you voluntarily provide to us

PAYMENT INFORMATION

When you make a purchase, payment information may be collected and processed by the payment provider made available through our website.

Kairaz Studio does not directly store complete credit or debit card details where payments are processed through a third-party payment service provider. Payment information is handled in accordance with the security and privacy practices of the applicable payment processor.

We may receive limited payment-related information necessary to confirm, process, verify, refund, or manage a transaction.

HOW WE USE YOUR INFORMATION

We may use your personal information to:

Process and fulfill your orders
Arrange shipping and delivery
Provide order confirmations and status updates
Verify payments and transactions
Manage your customer account
Respond to questions, requests, complaints, returns, or exchanges
Detect and prevent fraudulent or unauthorized transactions
Improve our website, products, services, and customer experience
Maintain business, transaction, and customer service records
Send promotional or marketing communications where permitted and subject to your available choices
Comply with applicable legal, regulatory, accounting, or security requirements

SHARING OF INFORMATION

We do not sell your personal information.

We may share information with trusted third parties where reasonably necessary to operate our business and provide our services. These may include:

Payment processors and financial service providers
Courier and logistics companies
Website and e-commerce service providers
Hosting, analytics, security, and technology providers
Marketing and communication service providers
Professional advisers and service providers
Government authorities or other parties where disclosure is required by applicable law

For example, your name, telephone number, shipping address, and other necessary delivery information may be provided to our courier partner so that your order can be delivered.

Third-party providers may process information according to their own privacy policies and applicable legal obligations.

DATA SECURITY

Kairaz Studio takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Our website and service providers may use technologies such as SSL/TLS encryption to help protect information transmitted online.

However, no method of electronic transmission or storage is completely secure, and therefore absolute security cannot be guaranteed.

COOKIES & SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies to operate the Site, remember preferences, understand how visitors interact with our website, measure performance, and improve the shopping experience.

These may include both session cookies, which generally expire when you close your browser, and persistent cookies, which remain on your device for a specified period or until deleted.

Third-party services used by Kairaz Studio may also place cookies or similar technologies for functions such as analytics, advertising, payment processing, or website functionality.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of some parts of our website.

MARKETING COMMUNICATIONS

Where applicable, we may use your contact information to communicate with you regarding new collections, promotions, offers, restocks, or other Kairaz Studio updates.

You may unsubscribe from promotional email communications using the unsubscribe option provided in those communications or by contacting us.

Transactional communications relating to an existing order, payment, delivery, account, or customer service request may still be sent when necessary.

DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer service, maintaining appropriate business and transaction records, resolving disputes, preventing fraud, and meeting applicable legal or regulatory obligations.

YOUR INFORMATION & CHOICES

Depending on applicable law and the circumstances, you may contact us to request access to, correction of, or deletion of certain personal information we maintain about you.

Some information may need to be retained where necessary for legitimate business purposes, transaction records, fraud prevention, dispute resolution, or compliance with applicable legal obligations.

CHILDREN'S PRIVACY

Our website and services are not intended for children under the minimum age required to make purchases under our Terms of Service. We do not knowingly seek to collect personal information from children in violation of applicable law.